At PR SEO SA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our press release distribution services.
Our website: https://prseosa.com
Contact: info@prseosa.com
Location: Cape Town, South Africa
By using our services, you agree to this Privacy Policy.
What Information We Collect
1. Personal Information You Provide
When you register or place an order, we collect:
- Name (first and last name)
- Email address
- Phone number (optional)
- Company name (optional)
- Business address (for invoicing)
- Payment information (processed securely by third-party payment processors)
2. Press Release Content
When you submit a press release, we collect:
- Press release text (your content)
- Images and videos (if included)
- Company information (logos, trademarks, website URLs)
- Contact information (for media inquiries)
3. Automatically Collected Information
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Operating system
- Pages visited
- Time and date of visit
- Referring website
- Device information
4. Cookies
We use cookies to:
- Remember your login information
- Understand how you use our website
- Improve your user experience
- Track website analytics
You can disable cookies in your browser settings, but some features may not work properly.
How We Use Your Information
We use your information to:
-
Provide Our Services
- Process your orders
- Distribute your press releases
- Communicate with you about your orders
- Provide customer support
-
Improve Our Services
- Analyze website usage
- Understand customer needs
- Improve our distribution network
- Develop new features
-
Communicate With You
- Send order confirmations
- Send distribution reports
- Respond to your inquiries
- Send service updates (if you opt-in)
- Send marketing emails (if you opt-in)
-
Process Payments
- Charge your payment method
- Issue invoices
- Process refunds (if applicable)
-
Comply With Legal Requirements
- Meet tax obligations
- Comply with South African laws (POPIA)
- Respond to legal requests
- Prevent fraud
How We Protect Your Information
We take data security seriously:
- Secure Servers: All data stored on secure, encrypted servers
- SSL Encryption: Website protected with SSL/HTTPS
- Limited Access: Only authorized staff can access your data
- Payment Security: We don't store credit card information (handled by payment processors)
- Regular Backups: Data backed up regularly
- POPIA Compliant: We comply with South Africa's Protection of Personal Information Act
- Fraud Prevention: We monitor for fraudulent activity and payment disputes
Who We Share Your Information With
We DO NOT:
- Sell your personal information to third parties
- Rent your email address to marketers
- Share your data for advertising purposes
- Give your information to competitors
We DO share your information with:
-
Press Release Distribution Partners
- We share your press release content with news sites and media outlets
- This is necessary to provide our distribution service
- Your press release becomes publicly available on these sites
-
Payment Processors
- PayStack (for South African payments)
- PayFast (for South African payments)
- PayPal (for international payments)
- They process payments securely according to their privacy policies
-
Service Providers
- Email service providers (for sending order confirmations)
- Analytics providers (Google Analytics - anonymized data)
- Hosting providers (for website infrastructure)
- Customer support tools
-
Legal Requirements
- Law enforcement (if legally required)
- Government authorities (if legally required)
- Courts (if legally required)
Your Rights Under POPIA
Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:
Access Your Data
Request a copy of all personal information we hold about you.
Correct Your Data
Update or correct inaccurate personal information.
Delete Your Data
Request deletion of your personal information (subject to legal requirements).
Object to Processing
Object to how we process your personal information.
Data Portability
Request your data in a portable format.
Withdraw Consent
Withdraw consent for marketing emails or data processing (where applicable).
How to exercise your rights: Email info@prseosa.com with your request. We'll respond within 30 days.
How Long We Keep Your Information
Active Accounts
We keep your information while your account is active and you're using our services.
Inactive Accounts
If you stop using our services, we keep your information for:
- Order history: 7 years (for tax and legal compliance)
- Press release content: Until you request deletion
- Email communications: 3 years
- Payment records: 7 years (for tax compliance)
Deleted Accounts
When you delete your account:
- Personal information deleted within 90 days
- Some information retained for legal compliance (tax records, invoices)
- Press releases already distributed remain on third-party sites (we cannot remove them)
Cookies Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use:
-
Essential Cookies (Required)
- Remember your login
- Keep you logged in
- Remember your preferences
-
Analytics Cookies (Optional)
- Google Analytics (anonymized)
- Understand how you use our site
- Improve user experience
-
Marketing Cookies (Optional)
- Track ad performance
- Show relevant ads
- Retargeting campaigns
Managing Cookies
You can control cookies through your browser settings:
- Chrome: Settings > Privacy > Cookies
- Firefox: Settings > Privacy > Cookies
- Safari: Preferences > Privacy > Cookies
Note: Disabling cookies may affect website functionality.
Third-Party Websites
Our website may link to third-party websites (news sites, social media, etc.). We're not responsible for their privacy practices. Please review their privacy policies before providing personal information.
Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect information from children under 18. If you believe we've collected information from a child, contact us immediately at info@prseosa.com.
International Data Transfers
Your information is stored on servers in South Africa. If you're outside South Africa, your information may be transferred to and processed in South Africa. By using our services, you consent to this transfer.
Your Press Release Content
Important Notes:
-
Public Information
- Your press release becomes publicly available on news sites
- Anyone can read, copy, or share your press release
- Search engines will index your press release
- We cannot control how third parties use your press release
-
Your Responsibility
- You're responsible for the content you submit
- Don't include sensitive personal information in press releases
- Don't include confidential business information
- Ensure you have rights to all content, images, and videos
-
Removal Requests
- We can remove press releases from our database
- We cannot remove press releases from third-party news sites
- Contact individual publishers for removal requests
Marketing Communications
Email Marketing
We may send you:
- Service updates
- New feature announcements
- Special offers
- Industry news
You can opt-out anytime by:
- Clicking "unsubscribe" in any email
- Emailing info@prseosa.com
- Updating your account settings
We Will NOT:
- Spam you with excessive emails
- Share your email with third parties
- Send emails after you unsubscribe
Data Breach Notification
In the unlikely event of a data breach:
- We'll investigate immediately
- We'll notify affected users within 72 hours
- We'll notify relevant authorities (as required by POPIA)
- We'll take steps to prevent future breaches
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do:
- We'll update the "Last Updated" date at the top
- We'll notify you by email (for significant changes)
- We'll post a notice on our website
Your continued use of our services after changes means you accept the updated Privacy Policy.
Contact Us
Questions about privacy?
Email: info@prseosa.com
Response Time: Within 24-48 hours (business days)
Postal Address:
PR SEO SA
Cape Town, South Africa
Complaints
If you believe we've violated your privacy rights or POPIA:
- Contact us first: info@prseosa.com
- We'll investigate: Within 30 days
- If unsatisfied: Contact the South African Information Regulator
Summary: Your Privacy in Plain English
- We collect: Name, email, payment info, press release content
- We use it for: Providing our service, processing payments, communication
- We protect it: Secure servers, SSL encryption, limited access
- We don't: Sell your data, spam you, share with competitors
- You can: Access, correct, delete your data anytime
- We comply with: South Africa's POPIA (Protection of Personal Information Act)
PR SEO SA
Cape Town, South Africa
Email: info@prseosa.com
Website: https://prseosa.com
We respect your privacy. If you have any questions or concerns, please don't hesitate to contact us. We're here to help.
